You can't optimize your way out of being ignored

You've hit the same wall that all ecommerce brands hit:

Your big launch worked. Now Meta brings in sales. Google captures intent. Klaviyo prints money from people who were already close to buying. Retargeting gets you 6+ ROAS. Tableu and Shopify say everything is fine.

But you sit and watch the line go down. And down. And then it goes below all the goals, KPIs, and milestones you had.

CAC gets inside a SpaceX rocket and lifts off for Mars. Your ROAS gets as nervous as people reporting it. "Creative fatigue" - that's the culprit for everything! Tell the team to ship more hooks, more formats, more offers, more landing pages, more UGC from people who clearly learned acting from hostage videos. More more more, and yet...

Your business still feels stuck.

That is usually not an efficiency problem. It is an effectiveness problem.

Your marketing might be very good at extracting existing demand and very bad at creating future demand. Your distinctive assets might be weak. Your brand might not come to mind in buying situations. Your media plan might be overfeeding warm audiences. Your creative might be measurable but not memorable.

You’re already paying for being forgettable. We can find why, how much, and how to fix it.

For DTC brands that have outgrownhacks:

We're a serious DTC brand
We're still maturing as a brand
             It's not for everyone to be effective
You operate a DTC brand in fashion, FMCG, nutrition, sportswear, jewelry, lifestyle, or similar niches.
You do roughly €1M–€50M a year, with somewhere between 10 and 200 people.
You spend at least €10k/month on marketing and returns from paid have gone flat or started sliding.
You want growth that lasts longer than the next discount campaign.

This audit is for companies already investing seriously in marketing. If you're looking for a €500/month ads operator, this is the wrong page. We're interested in effectiveness, creativity and memorability — not penny-pinching and number-crunching.

There are two ways to waste a marketing budget

The first one is loud.

Performance marketing taught ecommerce to stare at platform dashboards until reporting starts to feel like reality. Meta claims a sale. Google claims the same sale. Klaviyo claims the people who were already reaching for their card. Retargeting looks like genius because it keeps selling to people who already know you exist.

Spend climbs, the dashboard stays green, and nobody asks the only question that matters: are more people choosing you without being chased around the internet with a 10% code?

That question is about effectiveness.

The dashboard only measures efficiency.Efficiency asks how cheaply you got the click. Effectiveness asks whether the marketing made the brand easier to notice, remember, choose and buy from. You need both. But when the brand is weak, all your efficiency work is penny-pinching on a sinking ship.

The second one  is quieter,

It usually shows up dressed as the cure.

An agency sells you a purpose. A brand book. A moody film. A manifesto about your "why" that no one ties to a number you could defend in a board meeting. That isn't brand building. It's brand cosplay.

Unaccountable creativity costs as much as unaccountable media — it just takes longer to notice the money's gone. We don't take a side in the brand-versus-performance fight, because it's a fake fight.

Performance tells you what's happening this month. Brand decides how much next month costs. The audit measures both, in the same place, and tells you which one is actually holding you back.

What we actually audit

We audit the full marketing system against the things that actually make ecommerce growth more durable: mental availability, physical availability, distinctive brand assets, creative memorability, media allocation, measurement quality and commercial outcomes.

Category and market standing

Where you sit in the category, who you're actually up against, how identical everyone sounds, and whether your position gives a buyer any reason to remember you.

Output:
Category read
Main competitors
Market position
Category conventions
Differentiation gaps
Visibility opportunities

Share of voice and attention

We estimate whether your brand is loud enough in the right places or just present in dashboards.

Output:
Paid visibility read
Competitor media presence
Search demand signals
Social visibility
Retargeting vs acquisition balance
Underused channels

Mental availability & Distinctive brand assets utilization

We map whether your brand is likely to come to mind in the buying situations that matter. We also check whether your ads are built to be remembered or just clicked and whether your brand has assets people can recognize before they read the logo.

Output:
Category entry point review
Buying triggers
Message-market fit
Brand recall risks
Demand creation gaps

Media wastage & performance drains

We check whether your budget is creating new demand or just harvesting the easiest conversions.

Output:
Channel mix review
Prospecting vs retargeting balance
Brand vs non-brand search split
Warm audience dependency
Duplicated attribution
Budget leakage points

Tracking and commercial truth

We check whether your reporting is helping you make decisions or just making everyone feel busy.

Output:
GA4 review
Platform conversion setup
CRM / HubSpot / Shopify / Klaviyo connections
Attribution inflation risks
Blended performance view
Decision-ready metric recommendations

What you get

Written audit report

A structured report covering market standing, competitors, share of voice, creative memorability, distinctive assets, media wastage, tracking issues and priority recommendations.

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Live 30-minute reporting call

We walk you through the findings, explain what matters, what is noise and what should be fixed first.

Prioritized recommendations

Not a 90-page deck. Not a “test more creatives” shrug. You get a ranked list of what to fix first, what to stop doing and where the biggest opportunity sits.

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You give us access --
We do the hard part

We audit the full marketing system against the things that actually make ecommerce growth more durable: mental availability, physical availability, distinctive brand assets, creative memorability, media allocation, measurement quality and commercial outcomes. Useful access includes:
Google: Google Ads, GA4, Search Console
Meta: Meta Ads, Account organic performance
LinkedIn Ads, if used
HubSpot, Salesforce, Dynamics or CRM export
Shopify or ecommerce platform reports
Klaviyo or email performance reports
Landing page URLs
Existing reporting dashboards
Current competitor list, if you have one
You do not need to prepare an entire theatre production, with bells and whistles.

Give us the real mess. That is usually where the answer is.

Why based.marketing?

"Always professional and giving valuable feedback on how campaigns and setups can be improved based on previous experience."

Kris Kalman

Digital Marketing Manager

We were facing a challenge to modernise our  marketing systems and improve the efficacy of our digital marketing investment at Kensa I immediately thought of based.

Caroline Kopsey

fCMO

"Appreciate the great recommendations and communications."

Philip Ekman

Head of Marketing

"Saved our lead gen setup many times. Alex is so smart, I trust his recommendations and optimizations without reservations."

Polianna Slatery

Senior Digital Marketing Specialist

What happens after the audit?

The audit is free for qualified companies.If there is a serious fit, the next step is usually one of two things:

Strategy retainer

For brands that need positioning, category entry points, creative direction, media logic, measurement and campaign planning before throwing more money into channels.

Creative + media package

For brands ready to turn the strategy into campaigns across paid social, search, email, landing pages and wider media.

Our ongoing agency work starts from €2,000/month or 10% of media spend, whichever is higher. Long-term clients get customized, flexible offers.

If that feels insane, we are not the right agency.

If it feels reasonable because your current marketing waste is probably higher than that, the audit is a good place to start.

Got questions? 
We got answers

Is this really free?

Yes, for qualified ecommerce companies spending at least €10k/month on marketing. We use it to identify companies where our work can actually make a commercial difference. We are not trying to sell audits. We are trying to find serious brands with serious problems.

Will you give us a full strategy?

No.

This is an audit, not a full strategy project.

You will get findings, diagnosis and prioritized recommendations. You will not get a complete media plan, brand strategy, creative platform or campaign architecture for free.

That would be stupid.

Why do you need account access?

Because screenshots lie.

We need to see the structure, spend allocation, attribution setup, creative patterns, conversion data and reporting logic. Read-only access is enough.

What if our tracking is messy?

Good. Then the audit will probably be useful.Messy tracking is one of the main reasons ecommerce brands make bad decisions with great confidence.

Do you only audit paid ads?

No.

Paid ads are only one part of the system. We also look at brand assets, mental availability, physical availability, landing pages, category position, creative memorability, tracking and reporting.

Is this for small ecommerce stores?

No.

If you are still trying to make your first €10k/month, this is too early.

This audit is for brands already investing seriously in growth and starting to feel the limits of performance-only marketing.

Do we have to work with you after?

No.

We're not fans of a hostage-style situations.

You can take the audit and execute the recommendations yourself. But if the problem is serious and we are the right fit, we will tell you what working together would look like.

What makes this different from a normal agency audit?

Most agency audits look for things they can sell immediately.

Bad campaign structure. Weak hooks. Wrong bid strategy. More budget. New landing page. Another “growth roadmap.”

We look at whether your marketing is actually making the brand easier to notice, remember, choose and buy from.

Sounds preeetty different from an average ad agency.

Find out if your marketing really works

Don't trust Mark Zuckerberg to tell you it is working. Don't rely on Google taking credit. Don't even trust the dashboard looking squeaky-clean.

Consciously and honestly investigate whether your marketing is making your DTC operation more memorable, more available and more commercially effective.

If you are spending €10k+/month and returns are stagnating, get the audit.

based.marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to provide the services you requested from us. If you consent to us contacting you for this purpose, please tick below:

Thanks. We’ll review your answers and let you know if the audit is a fit.

If it is, we’ll ask for read-only access to the relevant accounts and reports. Then we’ll deliver the audit within 5 business days and walk you through it on a 30-minute call.
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